Frequently Asked Questions
1. What materials are available for the pump wet parts?
The wet-end components are available in high-chrome alloy (wear-resistant metal) or natural rubber linings, depending on the corrosiveness and abrasiveness of the medium.
2. Are your parts interchangeable with other international brands?
Yes, our components are 100% interchangeable in terms of dimensions, material quality, and working efficiency with leading global slurry pump brands.
3. What is the standard lead time for orders?
Common spare parts are kept in stock and can be delivered within 5 working days. For complete pump assemblies, the typical delivery time is within 15 working days.
4. Can the discharge direction be customized?
Yes, the discharge outlet can be rotated and positioned at any of the eight positions at 45-degree intervals to meet specific installation requirements.
5. What types of shaft seals do you offer?
We offer three types of sealing solutions: Packing/Gland Seal, Expeller Seal (Centrifugal Seal), and Mechanical Seal to suit different working conditions.
6. Do you provide on-site technical support?
Our experienced engineering team is available for technical support and can arrive at most global sites within 4 days for troubleshooting and optimization if required.