Frequently Asked Questions
How can I pay for my items?
Common payment terms include T/T (30% deposit, balance before shipment) or L/C at sight.
How to customize pumps and mechanical seals?
Customers can send us specific application data or technical drawings, and we will select or design the suitable pump and seal types accordingly.
Are you a trading company or a manufacturer?
We are a professional vacuum pump manufacturer with our own factory located in Liaoning, and we handle our own exports.
How long is the warranty period?
We provide a 1-year warranty for the main construction of our pumps.
What is your quality and service assurance?
We conduct rigorous quality control tests throughout the production process. Our customer service team is available to assist with any concerns, ensuring a satisfaction guarantee on all products.
Can the pump run continuously?
Yes, our pumps are designed for continuous operative vacuum conditions, specifically up to 60 Kpa for the ZL8 series.