Are your parts compatible with major machinery brands?
Yes, our parts fit global leaders like Volvo, Hitachi, John Deere, Kobelco, and Hyundai. Please check the compatibility section or provide your machinery's make, model, and serial number for confirmation.
Do you offer OEM/ODM custom parts?
Absolutely. We provide OEM/ODM services for bulk orders, including custom logos, modified specifications, or full designs. Our R&D team will align with your requirements.
How do you ensure product quality?
All parts undergo strict QC: material testing, precision machining checks, functional tests, and compliance with ISO 9001, CE, and SGS standards.
What is your minimum order quantity (MOQ)?
MOQs vary: 1 piece for standard parts (samples/small repairs), and 5-10 pieces for core components. Custom parts have negotiable MOQs.
What payment terms do you accept?
We accept various secure methods including T/T (30% deposit + 70% before shipment for bulk), PayPal, Western Union for small orders, and L/C for larger transactions.
How are the products packaged for transport?
To ensure safety during international shipping, our products are typically packed in sturdy wooden boxes to prevent damage.