❓ Frequently Asked Questions
What kind of product packaging do you offer?
We provide export plywood packing for our products to ensure safety during transportation.
When can I get the quotation?
We usually quote 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your e-mail so that we will regard your inquiry priority.
What payment term do you prefer?
Normally we take payment term 30% T/T in advance, 70% paid before shipment. We can also accept L/C at sight.
What materials do you use to make your pumps?
We can use FRPP, PVDF, Cast iron, SUS304/316L aluminum alloy, Copper alloy, and other materials depending on your needs.
How many days does it take for manufacturing?
It depends on the order quantity and pump types. Normally it takes 30 to 120 days.
Is OEM service available?
Yes, we provide OEM services for various pump products based on technical specifications.
Tongyi Machinery
