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Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in water well drilling rigs, core drilling rigs, and high-performance water pumps, with products exported worldwide.
2. How do you ensure product quality inspection?
We support on-site factory inspections, third-party company inspections, and real-time video inspections to ensure all goods meet standards before shipping.
3. What is the standard delivery cycle?
Stock items can be delivered within 7 days. Standard production takes 15-20 days, while customized orders typically require 25-30 days.
4. What are your terms of payment?
Our standard terms are T/T 30% as a deposit and 70% before delivery. We provide photos of products and packaging before final payment.
5. What warranty is provided for the pumps?
We offer a 1-year warranty on our pumps, supported by online technical assistance and high-quality replacement parts.
6. Can the cable length be customized?
Yes, the cable is fully customizable to meet your specific project requirements and depth needs.